
We have a detailed measuring guide on our website, to download our guide, please click here
Piedro offer footwear in either stock or made-to-order models.
STOCK: These are available for return or exchange provided they are unworn and returned within 30 days from receipt of delivery and in their original packaging.
MADE TO ORDER: These models are made-to-order and cannot be returned for an exchange or refund. Please refer to our measurement guide for detailed instructions on how to measure, please click here.
We have four styles of footwear construction. Each construction style differs by the level of stiffeners built inside the footwear. Footwear stiffeners are structural components integrated into footwear to provide support, stability, and shape to specific shoe areas such as the heel, sides and toe areas.
Rehabilitation footwear offer a higher level of support than high street footwear, Stability footwear offers an even higher level of support with high and extended stiffeners, our AFO footwear provide extra room to accommodate splints or ankle foot orthoses (AFO’s) and our Reverse Lasted models are for children with club foot or extreme foot adduction (only available to medical professionals).
More information on our construction styles can be found on our products by construction page – please click on each construction style for more information.
If you are ordering stock footwear, delivery is 3-5 working days to UK addresses. Delivery timescales are longer for international addresses and vary per country. Made to order or adapted footwear takes 10-20 working days to produce and delivered to us. Please allow for additional shipping days depending on your location and chosen shipping service.
Unfortunately we do not have any retail outlets, we sell directly to the NHS and via our online shop. We do offer one to one consultations, measuring and fitting services – please contact us to discuss and make an appointment with us – 0845 617 1976.
Yes, you can order directly from us, providing they do not have any corrective adaptations (a prescription from your medical practitioner would be required in this instance).
Please contact our Customer Services Team: 0845 617 1976 / 01455 413 541 or email customerservices@piedro-uk.co.uk, and we will be able to assist you.
The code for our footwear code can be found inside each pair for reference, please quote this code or the previous hopsital order number when contacting us.
Footwear size 6 and over is subject to standard VAT rates, sizes below do not incur VAT.
By using the search tool on our website, you can select shoes based on fastening, colour, size, width and construction type. You can even filter by stock or made to order.
We pride ourselves on offering high quality, specialist therapeutic footwear at competitive prices. All special offers and sale items can be found in our Sale section – check out items on this page for special offers & discounts.
Wearing the right size and width of footwear is crucial for adults for several reasons:
Overall, wearing the right size and width of footwear is essential for adults to ensure comfort, prevent foot problems, promote proper posture and alignment, enhance performance, reduce the risk of injury, improve circulation, and maintain long-term foot health.